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Bring Your Own Device

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​What is BYOx?

BYOx (Bring Your Own ‘x’) means exactly that: students bring their own digital device to school for the purpose of learning. The ‘x’ in BYOx​ represents more than just a privately-owned device, it also includes software, applications, connectivity and appropriate behaviours. Students are able to bring an IT device that best supports their learning needs and meets the school’s specifications and requirements.

Choosing the Right Device

We understand and appreciate the uncertainties that may be associated with choosing the best device for your student. Firstly, parents and students are advised that Mackay State High School is primarily a Microsoft Windows-based learning environment. Software required for some subjects is Windows-compatible ONLY, and Education Queensland on-line resources prefer the Windows operating system. We do, however, allow Apple iPad devices to be used as a secondary or alternative device for simple applications such as Internet research and basic document compilation.  These devices are not recommended for students in years 10-12 as they are not able to complete many of the tasks required.

A detailed specification sheet ​is available​ from the links on the right of this page. We recommend that you download the sheet and take it with you when shopping to show sales staff. Mackay State High School also has two laptop purchasing portals where you can purchase selected devices that are compatible with school requirements. Mackay State High School ICT Services is able to assist with warranty claims for devices purchased through these portals.​​​

                         

​Next Technologies (Dell)                     ​HP BYOD Program

​Should you have any specific questions regarding device selection please phone or email our ICT Services Centre staff and they will be happy to assist you.

Software:

Any additional software required (including Microsoft Office products) is available on-line, by download. Teachers or ICT Services staff will provide access and information on accessing additional software as required. Any required software or apps are available free of charge.

Virus/Malware Protection:

Microsoft Windows 11 includes the Windows Defender anti-virus software, which is recommended for devices connected to the school network. Please make sure this is activated and kept up to date. Anti-virus software is mandatory for connection to the school network.

N.B. Some free and commercial Anti-Virus packages conflict with Education Queensland security and filtering software and may hinder the onboarding process.  It is recommended that these are uninstalled until after onboarding is complete. 

Windows S Mode:

Many new laptops are shipped with Windows configured in S Mode. Windows in S Mode is locked down for security and performance. Unfortunately, this also prevents installation of required software for some subjects and blocks access to school printers. It is easy and free to switch out of S Mode, see the information on setting up your Windows laptop included in this guide. Devices that the school connects on your behalf will automatically be switched out of S Mode. If you wish the device to remain in S Mode please advise ICT Services before having the laptop connected to the school network.

N.B. Switching out of S Mode is one-way. Devices cannot be put back into S Mode.

Case/Carry Bag:

A strong carry case is a great way to protect your device from accidental damage. Mackay State High School specifications stipulate the use of an appropriate bag or protective case designed to hold a laptop with adequate padding. Please clearly label cases with student’s name.

Warranty:

We highly recommend that all devices have warranty which covers the expected life of the device, for example three years. Warranties cover hardware problems caused by faults in manufacturing, such as defective keyboards, screen problems, or other issues with internal components. The warranty covers parts and labour for these repairs. We strongly encourage you to check, before purchasing, the options available and if warranty work is completed locally or requires the device to be sent away. The school may not be able to provide a loan device when a student’s laptop is being repaired.

Insurances:

Insurances are highly recommended to cover accidental damage. Some retailers may offer insurance, or the device can be covered under your Home Contents insurance. In most instances, you will need to specify the device on the policy. Please check with your insurer.

Accidental Damage Coverage:

Accidental damage is unfortunately, a common occurrence in schools. When purchasing your device please learn about your options to purchase Accidental Damage Protection. This covers your device for accidental damage on and off the school campus.

Loss or Theft:

This protection may also be included in your Home Contents insurance or be available for purchase from your computer retailer or insurance company.

Backing Up:

As we all know, technology can fail or be lost or stolen. It is extremely important that students have a backup plan for their data. Mackay State High School provides students access to OneDrive and we strongly recommend students use this as their primary file storage location. Backing up of data and the skill to do so is the student’s responsibility.

Care of Device:

It is the responsibility of parents and students to keep their device in good working order to ensure minimal disruption to learning. It is expected that students bring their device to school each day fully charged. Students may bring chargers to school to charge their computer however, some classrooms have limited access to power points. Students are expected to use their devices wisely to conserve battery charge for 4 lessons of use. Students must be equipped with pens and paper for instances where they do not have their IT device available (see Stationery Lists).

Labelling of Device:

We recommend that equipment bought to school should be clearly and permanently labelled with the student’s name. This should include laptop bags and chargers.

Repairs and Maintenance:

All maintenance for the IT device, operating system, software and/or apps purchased by the family are the responsibility of the family. Families should ensure quick maintenance turnaround is available when purchasing student devices, for continuity of learning.

If students have a connectivity problem, we advise them to see Mackay State High School ICT Services Centre staff to diagnose the fault. If this is not able to be resolved by ICT Services Centre staff, they can recommend a course of action for repair (e.g., warranty claim, insurance claim, etc.) Students are not to use personal hot spots (mobile phones included) when at school as per the school's Mobile Phone Policy.

Any further queries please contact us via email:

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Last reviewed 30 October 2025
Last updated 30 October 2025